Your account is created automatically when you purchase a course or program.

Your account is tied to the email address you used at checkout. 

Your default password is  set as the email address you used to purchase or sign up for your course or program.

Note: You can personalize your password and other elements of your account under the “Profile” setting when you are logged in. 

If you previously personalized your password through another course or program, your password remains unchanged. 

• Go to the MemberVault login page:
  https://coachingaddvantages.mvsite.app
• Click “Sign In” in the upper right-hand corner as shown in the image below and enter the email address used to purchase your product as both the email and the default password.  When you are signed in, you will have access to all programs, products and courses associated with that email address. 

If you previously personalized your password through another course or program, your password remains unchanged. 

Note: You can personalize your password and other elements of your account under the “Profile” setting when you are logged in. 

Unless indicated otherwise on the product, program or course page, your access to any online course, program or product you’ve purchased is permanent for the lifetime of the site and/or my business.  Plus, you can download a variety of resources within your course/product/program to your own devices for access at your convenience.

Yes. MemberVault is mobile-friendly and works on phones, tablets, and desktops.

If a product, course or program to which you should have access says “Buy Now”, “Purchase”, “Sign Up” or something similar, you are not properly logged in to the platform.  See “How do I Access my Course/Product/Program” abive for instructions for loggin in. 

Once you’re logged in, the “Buy Now” or “Purchase” button will disappear and you’ll see your content instead.

• Your default password is set as the email address you used to purchase or sign up for your course or program.
• If you’ve forgotten or need to reset your password, you can use the “forgot password” link as shown below:

• You can personalize your password and other elements of your account under the “Profile” setting when you are logged in. 
• If you previously personalized your password through another course or program, your password remains unchanged. 

Each purchase or signup is tied to the email address used at checkout.

If you’ve used different email addresses:

• Each email address has its own MemberVault account

• You’ll need to log in using the email address associated with the specific product you’re trying to access

If you’re unsure which email you used, checking your purchase confirmation emails can help. or try to log in using your different email addresses.

Once you’re logged in, you’ll see your dashboard, which displays all products associated with that email address. (Don’t know how to log in? See “How do I Access my Course/Product/Program?”)

Click the course or program title (or image) to enter and begin.

Almost certainly not!

Most access issues come down to:

• Not being logged in

• Using a different email address than the one used at purchase

Both are easy to fix, and nothing is “broken” or lost.

Every device has its own process for where it saves the files you download.  Please contact your device manufacturer for help finding your downloaded files. 

Be sure to mark lessons as “complete” where indicated so that MemberVault will automatically track your progress and show you where you left off as you move through lessons and/or modules. 

Try refreshing the page, clearing your browser cache, or switching browsers.
If you’re on mobile, make sure you have a strong internet connection.

Yes. Completely!
Take a deep breath and remember: You don’t need to do everything at once.! Start with one lesson, one page, or whatever small step or piece feels doable right now and focus on just that. The content will be there when you’re ready. Just bookmark the link to the portal and come back whenever you’re ready. https://coachingaddvantages.mvsite.app